Mr. Isaac Kuria, MSc.
Head, ICT

ICT Department is committed to providing quality and efficient guidance and support to both students and staff. The Department offers the following services tailored to better serve Mama Ngina University College:

1. Issuance of student and staff Identification Cards.
2. Creating and allocation of all University Corporate Emails.
3. Training of Students and Staff on online ICT Support Help Desk system, Students online services.
4. Access to Internet across the Institution, which includes Wireless Fidelity (WiFi).
5. Access to the computer laboratory for teaching and research purposes.
6. Access to the University College website for information, notices and updates.
7. Access to student and staff portals and their information guides.
8. Enterprise Resource Planning (ERP) system, Learning Management System (LMS), Software, Hardware and Systems support.

We strive to ensure that the Institution’s core values are achieved.

Mama Ngina University College ICT Strategic Plan (2023-2027) – Audio

To enhance our support services, we use a [TICKET-BASED SUPPORT SYSTEM]. This ensures that every request is efficiently managed and tracked.

Each request is assigned a unique ticket number, allowing you to monitor progress and responses online at any time.