Mr. Isaac Kuria, MSc.
Head, ICT

The ICT Department at Mama Ngina University College is dedicated to delivering high-quality and efficient support and guidance to both students and staff. To better serve the University community, the Department provides the following key services:

• Issuance of identification cards for students and staff.
• Creation and management of official University corporate email accounts.
• Training for students and staff on the use of the online ICT Support Help Desk system and various student online services.
• Institution-wide internet access, including Wireless Fidelity (Wi-Fi) connectivity.
• Use of the computer laboratory for teaching and research purposes.
• Access to the University College website for official information, updates, and announcements.
• Availability of student and staff portals, along with corresponding user guides.
• Support for Enterprise Resource Planning (ERP) systems, the Learning Management System (LMS), as well as general software, hardware, and systems assistance.

The ICT Department remains committed to upholding the core values of the University through responsive and innovative technological support.

Mama Ngina University College ICT Strategic Plan (2023-2027) – Audio

To enhance our support services, we use a [TICKET-BASED SUPPORT SYSTEM]. This ensures that every request is efficiently managed and tracked.

Each request is assigned a unique ticket number, allowing you to monitor progress and responses online at any time.